Increase amount of customer opinions, their satisfaction, and your recommendation rating.
Improve your reputation on comparison sites and social media with listing widgets for TripAdvisor, Google, Facebook, etc.
Connect your customers’ direct opinions with a listing opportunity in comparison sites like Tripadvisor, Google, and Facebook. In/post-stay surveys.
Modern designs, easy to answer. Adapt them to current needs. Responsive.
Manage all your forms and your customers’ opinions from a single dashboard. Define quality targets and monitor your results by department. Compare yourself with your competition.
Receive daily, weekly, and monthly analytics reports on customer responses, benchmarking, and activity. Define the intensity of the information and the people on your team who receive it.
Integrate with your PMS, booking engine, and channel manager to pull all the customer information from the reservation and feed it continually with feedback received. Automate communications based on available client data and personalization algorithms.
Schedule personalized communications, thanks to the history of activity with your clients and keep their profile updated in future services.